The Alliance LogoAlliance: 2020 Technologies Training program is a comprehensive technology skills program designed to provide individuals the skills and knowledge essential to working in the IP based AT&T 2020 Network. The program was developed by an Alliance Instructional Design team working with input from Subject Matter Experts (SME) across AT&T Business Units, Operations Managers, Union representatives, and Technicians.

The program consists of five technology training tracks: Fiber, VoIP, Wireless, Cloud, and Networking, which are supported by three Foundation courses. This Program is structured as an academic model – with participants progressing from the Foundation up through higher level courses. Testing, certificates, and certifications are built into the program to ensure trainees earn credentials marking their achievements.

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